In-depth thinking and workplace insights
It’s been demonstrated time and time again that one of the strongest predictors of success at work is emotional intelligence. As Daniel Goleman wrote in What Makes a Leader? for the Harvard Business Review…
Scheduling your employees can be intimidating, especially if you have a lot of them. There are a lot of employee scheduling apps out there, but if you don’t have a lot of employees and your employee schedule isn’t too complex…
Turnover rates in the restaurant industry are among the highest in any industry. In 2017 the employee turnover rate in the US restaurant industry edged over 70%. The estimated turnover rate for front-line staff like servers…
A bad review can happen to any restaurant, sometimes even despite your hardest efforts at quality service. Yes, it is incredibly frustrating, but you should expect to receive at least one bad review at some point…
Employee scheduling software aims to make it easier for you to manage your employee schedule. The obvious benefits of scheduling software like the time you save every week have been talked about ad nauseam…
Finding the best fit for a position can be challenging as a restaurant manager. There are a lot of variables you need to consider when it comes to hiring the right person. These range from age, attitude, work ethic, availability…