“A goal without a plan is just a wish”

In-depth thinking and workplace insights

improve emotional intelligence
November 20, 2018

8 Ways Managers Can Improve Their Emotional Intelligence

It’s been demonstrated time and time again that one of the strongest predictors of success at work is emotional intelligence. As Daniel Goleman wrote in What Makes a Leader? for the Harvard Business Review...

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waitress responsibilities
December 5, 2018
Top 25 Waitress Responsibilities & How To Get More Tips

There’s a lot more to being a waitress than you might think. It’s not just a matter of taking orders and serving customers. In this article, I’ll outline the top 20 responsibilities that come with being a waitress in most restaurants…

under the table
December 4, 2018
Paying Employees Under The Table: What You Need To Know

It’s common practice among a lot of small business owners to pay their employees in cash. Most of them are well-intentioned and are not trying to evade taxes or cheat the government. But even so, paying employees under the table…

shift manager duties
November 29, 2018
5 Essential Shift Manager Duties

The shift manager is responsible for overseeing restaurant operations in the absence of the general manager or assistant manager. By working to ensure customers leave feeling satisfied, the shift manager plays a key role…

healthcare scheduling
November 27, 2018
Healthcare agency cuts scheduling time by 92 percent with OpenSimSim

Nexim Healthcare Consultants Inc. is a medical staffing agency located in Ontario, Canada. The agency builds client – caregiver partnerships to ensure families and facilities always have the care they need. Nexim has locations…

free schedule maker
November 23, 2018
Cannabis Retailer Cuts Scheduling Time in Half with OpenSimSim

Urbn Leaf started as a medical cannabis dispensary in San Diego. In 2018, with the legalization of retail cannabis in the state of California, Urbn Leaf transitioned into a modern retail cannabis boutique. Featuring a high-end…

stay compliant
November 21, 2018
San Diego Cafe Cuts Costs and Stays Compliant with OpenSimSim

As the owner of a small business, George Georges struggled to maintain proper schedules and attendance of employees among his other time-consuming duties. Additionally, California’s stringent compliance laws…

how to make a schedule in excel
November 19, 2018
9 Easy Steps: How To Make A Schedule In Excel

Scheduling your employees can be intimidating, especially if you have a lot of them. There are a lot of employee scheduling apps out there, but if you don’t have a lot of employees and your employee schedule isn’t too complex…

employee turnover
November 9, 2018
Hidden Costs Of Employee Turnover In Your Restaurant

Turnover rates in the restaurant industry are among the highest in any industry. In 2017 the employee turnover rate in the US restaurant industry edged over 70%. The estimated turnover rate for front-line staff like servers…

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