“A goal without a plan is just a wish”

In-depth thinking and workplace insights

improve emotional intelligence
November 20, 2018

8 Ways Managers Can Improve Their Emotional Intelligence

It’s been demonstrated time and time again that one of the strongest predictors of success at work is emotional intelligence. As Daniel Goleman wrote in What Makes a Leader? for the Harvard Business Review...

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how to make a schedule in excel
November 19, 2018
9 Easy Steps: How To Make A Schedule In Excel

Scheduling your employees can be intimidating, especially if you have a lot of them. There are a lot of employee scheduling apps out there, but if you don’t have a lot of employees and your employee schedule isn’t too complex…

employee turnover
November 9, 2018
Hidden Costs Of Employee Turnover In Your Restaurant

Turnover rates in the restaurant industry are among the highest in any industry. In 2017 the employee turnover rate in the US restaurant industry edged over 70%. The estimated turnover rate for front-line staff like servers…

handle a bad review
November 8, 2018
How Restaurants Can Handle A Bad Online Review

A bad review can happen to any restaurant, sometimes even despite your hardest efforts at quality service. Yes, it is incredibly frustrating, but you should expect to receive at least one bad review at some point…

reasons to use employee scheduling software
November 6, 2018
3 Not-So-Obvious Reasons To Use Employee Scheduling Software

Employee scheduling software aims to make it easier for you to manage your employee schedule. The obvious benefits of scheduling software like the time you save every week have been talked about ad nauseam…

restaurant interview questions
June 29, 2018
Top 20 Restaurant Interview Questions

Finding the best fit for a position can be challenging as a restaurant manager. There are a lot of variables you need to consider when it comes to hiring the right person. These range from age, attitude, work ethic, availability…

Work to eliminate obstacles and roadblocks in all you create.

Life and work have their share of stalemates and snags. Focus on simplicity, efficiency and always move forward.